I’ve been hosting with Rimuhosting since 2009, and I don’t want to change. What really makes the difference with Rimu is the quality of their technical support. They have friendly, expert staff, you can chat live with them, and they respond quickly with helpful, knowledgeable answers to just about any technical question. If you’re a freelancer or home office, you’ll feel like you have a team of buddies who really are on your side.
With most hosting companies, either you can’t get much technical support or it’s going to cost you unrealistic amounts. Rimuhosting has troubleshot many problems for me free of charge, and offers affordable paid technical support at $10 USD per fifteen minutes for more-involved help. That has enabled me to deploy Web-based software and sites in hours, instead of days or weeks of mental fatigue. They are also very proactive about security fixes and advice.
Rimuhosting offers a wide range of Linux-based VPS [Virtual Private Server] and dedicated servers at affordable prices in various data centers worldwide, with the ability to upgrade and downgrade memory, disk space and bandwidth anytime to meet your current needs.
I can tell you that I’ve been able to push far into the leading edge of Web technology thanks to the can-do attitude and expert know-how of the Rimuhosting team. They’ve helped me when I’ve wanted to install really complex software and run into problems.
And the pleasure of it has been that I’ve been dealing with support guys who’ve been with the company for years. Rimuhosting is a New Zealand-based company with a human face and a slow staff turnover. Many of the people have been on the team ever since I first hosted a server with them. That’s meant that I’ve had the same guys working on updates and maintenance who originally helped install the software. That continuity has saved me time and money because they already know, remember and understand my goals and needs.
I’ve had them doing some pretty esoteric and leading-edge work, maintaining, configuring, hacking and installing complicated software combinations. Every time, they made things work successfully.
It’s been like having a team of smart geek buddies rather than just a service provider. I warmly recommend them to anyone who wants to run an Internet-based business without frustration and wasted time. If you’re a freelancer or small business, you’re going to relieve yourself of some major mental stress and worry if you choose Rimuhosting for your Web hosting. The people at Rimuhosting have earned my complete trust and great respect for their professional ethos and skill.